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Lynn Costa

Corporate Communications

Versatile

Storyteller

With over twenty years of crafting content for a broad range of external and internal corporate communications, I offer expert level storytelling. Whether generalized or detailed content is needed, I create content (with a kick of supportive design) crafted to engage, inform, educate, motivate and promote change as fuel for success.

Portfolio

As a corporate and change communicator, I have been involved in a variety of projects that showcase an organization's products and services while aligning internal and external messaging. Click the images below to see some of my highlighted communications that provide a glimpse of my content and design capabilities.

Press release

Research and content 

As the senior communications specialist for this contract development and manufacturing organization (CDMO), I led external and internal communications. Here's a press release I wrote that announced one of our manufacturing facility openings and capabilities.

Globalization concept

Process change article

Research, content, design, illustration

For this article, I worked with management, subject matter experts, and our project lead to engage colleagues in a new European Union clinical trial submission process. 

Scientist with Test Tubes

Marketing ad

Content, photography and design

This ad was used to introduce a start up CDMO's services to potential clients. Using images of actual employees working in its lab also helped on a human resources level as colleagues were excited to see themselves in multiple internal and external communications.

Blood Test

Media proposal

Research, content, SEO

This media proposal was used to engage law enforcement, government agencies and businesses in our behavioral health services and training.

Police Patch

Blog

Research, content, editing and SEO

This blog piece was for an equipment label and sticker provider, highlighting the team's expertise and capabilities.

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Leadership message

Content and design

After a year of much organizational and technology change, this leadership holiday message celebrated our team's successes and helped promote leadership's internal brand.

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MBA program intro

Content, editing, design and print production

I developed this handout for leadership visits to local Boston colleges for the company's launch of its first ever Master of Business Administration internship program.

Graduating

Sustainability report

Research, content, editing, design and print production

Sustainability applies to all aspects of business, as demonstrated in this sustainability update for a global manufacturing organization.

Engineer Looking At Blueprint On Site

Frequently asked question

Concept, content, and video production

Hmm...How else can FAQs be communicated? Click the image to find out.

Cute Girl

Behavioral Health program

Content, editing, design and print production

When agency clinicians participated in community events, they brought this handout to introduce their children's program.

Thoughtful look

SharePoint

Research, content, and setup

Tech can be so confusing for new hires. Here's a SharePoint page for remedying that tech issue.

Keyboard

Change intro

Research, content, design, presentation

Here's a simple introduction to a new proposal tool introduced to marketing and sales. The goal was to display its benefits while keeping stakeholders informed about its go-live timeline and what to expect next. 

Handshake

Change momentum

Content, design, distribution

There's a beginning and end to a transition, but it's momentum that connects the two and demands the most communications attention.  This message is an example of how to keep a team informed and engaged while change planning and implementation progress. 

Workers at Their Computers

Instructions

Research, content, design, distribution

Keeping client information confidential is critical, including what we send to office printers. This email walked colleagues through a new company print process while answering key questions, saving our IT team time.

Copier

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